CRN 2018 Women of the Channel Details

Helen Burkhardt

Channel Account Manager, BlueJeans Network

Location: London, N/A


Number of years in current position: 2

Number of years involved with indirect sales: 10

Twitter Handle: @Helen_Burkhardt

Fun Facts:

Has worked for a solution provider organization
Has a mentor
Can ride a horse
Likes playing video games
Has written a song
Has studied abroad
Has always wanted to be a teacher

Biography and Background:
A dynamic, focused and highly motivated sales professional in the video conferencing industry. Consistently, a top performer in field account management with a proven track record in identifying new sales opportunities, successfully managing large corporate clients and building relationships at all levels. Collaborative team player, involved in complex sales and customer focused situations. Helen has a proven history of delivering excellent results in exceeding both set targets and overall expectations in all areas of her role. Previously held channel roles include Polycom, Cisco and Dell. Prior to kicking off a career in channel management, Helen was a professional dressage rider.

How have you personally helped advance your company's channel business over the past year?
BlueJeas had AT&T as a partner of record, but I noticed they hadn't done any business with us at the time. I decided to take that partner on and nurture the relationship. I grew the business from securing no deals to closing out BlueJeans' biggest deal to date in EMEA, with Electrolux. I'm also part of the advisory board that is building out and establishing the partner programme.

What are your goals for your company's channel business over the next year?
Getting the partner programme up and running is a major priority for me over the next year. Ensuring that all the planning and coordination that went into it last year, comes to fruition this year. I'd also like to lead a team with the goal of growing a partner relationship with a larger brand.

What honors, awards, or commendations have you won over the past year?
I was recently recognised internally as the Top Channel Manager Globally of Q2 2017 just after I closed the Electrolux deal. I've also been recognised in C-LEAD for growing the AT&T partnership. Last year I doubled my target by 183%.

Outside of your family, please name a woman you admire and why:
I admire BlueJeans' new CMO Rosanne Saccone, because of her creative ideas. The way she presents and speaks is extremely motivating and infectious. She's not at all arrogant but instead is very personable, which is something I aspire to and emulate.

What advice would you give your 16-year-old self?
I would tell my 16-year-old self to not worry about the stresses of trying to impress people when you first start out in your career. Try to take a step back and believe in your capabilities a bit more.

If you could master any new job-related skill, what would it be and why?
To become fluent in another language like Spanish or French. I know basic Spanish, but it's not at an appropriate level for business conversations. I currently manage three of our largest resellers across Europe, so it would be an asset and helpful to me in my job.

What's the best book you read this past year and why did you like it?
I'm a working mother of two very young daughters, so I don't get a chance to read many books anymore apart from children's stories for daughters at bedtime. The best book I've read this past year is 'Room on the Broom' by Julia Donaldson, because they never get bored of listening to the story, it always makes them laugh and then they always fall asleep quickly afterwards. Happy days!

Unedited Content Provided By Participants