One of our "Power 100 Vendors"
Biography and Background:
Michelle has more than 18 years of experience in the Managed IT services/outsourcing industry, working exclusively for Sungard AS during that time. She started her career in a recovery operations role as a Network Engineer, working with customers on a daily basis to architect, build and turn up network environments for their disaster recovery environments. From that foundation, Michelle advanced through Sungard AS, taking on roles in Solution Engineering and Product Management, expanding her technical and strategic expertise into managed recovery, managed production and cloud services solutions. This path ultimately led Michelle to her current position in leading the Global Channel Strategy team. It is Michelle's combined experience across the Operational, Sales, Product and Strategic pillars of the organization, that enables her to bring a unique, holistic business impact view to problem solving and evolving the Channel business for Sungard AS.
How have you personally helped advance your company's channel business over the past year?
I lead a small team of Channel Strategy Directors driving alignment between our corporate objectives and product strategy and the GTM activity that we are driving with a few key strategic channel partners. Over the last year we have continued to drive increased focus on developing deeper relationships with four key partners, that directly aligning to our strategic product roadmap and target customer market. As part of our increased focus we have created joint service offerings that embed Partner technology and capabilities within the broader solution and service that we deliver to our end customer. This has allowed us to work with the Partner sales teams in a way that enabling the inclusion of our products becomes nothing more than a natural extension of selling their own native portfolio. We create training, positioning, and campaigns that educated the Partner on how leveraging our products can expand the breadth of customer problems they solve while consuming more of their own technology.
What are your goals for your company's channel business over the next year?
As we continue to focus on only a handful of strategic partners, we are on track to drive a 200% YOY growth in incremental bookings with our premier public cloud partner, and an additional 100% YOY growth with our premier technology partner for our private cloud solutions. Succeeding with this core partners will help set a course for a truly transformational trajectory for our business.
What honors, awards, or commendations have you won over the past year?
2017 CRN Women of the Channel
Outside of your family, please name a woman you admire and why:
One of the first women I can remember admiring as a young girl, was Sally Ride. Seeing and reading the news, it sparked immediate thoughts of "I can do that. I can be like her!". While I did not go on to become an astronaut, that was a pivotal moment in how I thought of my future, and it opened the door wide to the possibilities of what I could do with my life. Today, I greatly admire the women that continue to do this for other little girls in both the national/global media spotlight, and in their local communities.
What advice would you give your 16-year-old self?
Buckle up buttercup, it's going to be a bumpy ride! You know you are strong now, but this journey will make you stronger. You know you are good now, but this journey will make you better. Every bump in the road is a challenge for you to grow. Your biggest regrets will come from when you hesitate and put on the brakes. So find the fortitude to embrace the bumps, the courage to ride it out with your foot on the gas, and the joy in discovering yourself along the journey.
If you could master any new job-related skill, what would it be and why?
Multi-media production skills. I am personally looking to improve and expand how I communicate with my team, the broader org and my Partners. In today's fast pace environment really being able to meet your audience where they are in their fast pace lives is part of being a successful communicator. Today, that means consumable, easy to access video snippets and podcasts. I am just at the beginning level of learning how to efficiently produce polished, impactful, and memorable mobile media. I would love to fast forward and be a wiz at all of this right now!
What's the best book you read this past year and why did you like it?
'What Got You Here Won't Get You There" by Marshall Goldsmith The title really says it all, and the book hammers home the point of being mindful at every stage of your evolution and not stagnate in your approach to success. Getting yourself to a certain level in your career is one thing, but being successful once you are there are not always the same thing. That may also not be enough to get you to the next level. As we become successful, and continue to drive for more success, remembering this thought process is critical. A good wakeup call.
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