CRN 2018 Women of the Channel Details

Stefanie Hammond

Senior Channel Sales Specialist - Major Accounts, SolarWinds MSP

Location: Ottawa, Ontario, Canada


Number of years in current position: 14

Number of years involved with indirect sales: 14

Twitter Handle: @SolarWindsMSP

Fun Facts:

Has a mentor
Is a mentor
Has climbed a mountain
Has always wanted to be a teacher

Biography and Background:
Stefanie Hammond joined N-able Technologies in 2004 - more than a decade before it was acquired by SolarWinds - becoming one of the first two individuals to hold the partner development specialist role for the managed services innovator. Today, as senior channel sales specialist, she supports major accounts for SolarWinds MSP. Stefanie is dedicated to making the company's partners the world's most successful MSPs, and she focuses on helping them sell more successfully to grow profitable businesses. An educator at heart, she is the company's go-to trainer when it comes to ensuring partners fully optimize their use of SolarWinds MSP's comprehensive portfolio of managed services solutions. Prior to joining SolarWinds MSP, she served as a financial services manager for BMO Financial Services Group for eight years. Stefanie earned a bachelor's degree in business administration from Wilfrid Laurier University.

How have you personally helped advance your company's channel business over the past year?
In the past year, as the digital economy has taken hold, I have played a leadership role in guiding the SolarWinds MSP partner community to modernize their sales, marketing and business processes. I've accomplished this by drawing upon my skills as an educator -- through one-on-one and group training, webinars and MSP Business Boot Camps. With years of experience behind me in serving MSPs, I have earned our partners' trust and I continue to focus on helping them excel from both a technology and a business standpoint. My dedication to the SolarWinds MSP global partner community is well known, and I completely enjoy my role in guiding them to success.

What are your goals for your company's channel business over the next year?
Over the next year we intend to create next-gen training as we build upon our lead in helping partners grow their businesses and become world-class MSPs. SolarWinds MSP has always been an innovator when it comes to thought leadership, business training and resources that give our partners a competitive edge. We are taking that up a notch this year by helping our partners fully leverage our technology stack and sell it in a new modern way. Our MSP Business Boot Camps, webinars and videos along with other resources that I am helping to develop will be central to this strategy.

What honors, awards, or commendations have you won over the past year?
This past year I was promoted to serve in a senior leadership role for our major accounts and I am very honored to take on this new responsibility. I was also named to the company's President's Club for Channel Sales three years in a row and continue to be recognized as a top performer.

Outside of your family, please name a woman you admire and why:
I have been attending the same church for 10-plus years and there are several women in our parish who I greatly admire for their devotion and commitment to our community. The way they give of themselves in support of others is remarkable: seeing the good that they do makes me want to follow their lead and engage in more volunteering.

What advice would you give your 16-year-old self?
I have always been very studious and organized, even at 16. I didn't bow to peer pressure and knew my principles. My advice to my 16-year-old self would be to stay the course. Even though I doubted myself at times, and considered bending my principles, I relied on my faith, my church and my family to see myself through.

If you could master any new job-related skill, what would it be and why?
I have seen the impact that social media can have and I would like to leverage it more as a means for engaging with our partners. Throughout my years in the channel, I've learned that it's important to have conversations with our partners in the online places and communities where they gather, and social media is at the top of the list for many of them.

What's the best book you read this past year and why did you like it?
"The Nightingale" by Kristin Hannah is a historical fiction novel that takes place during World War II. It's the story of two sisters and how their lives took very different directions due to the divergent paths they took during Germany's occupation of France. I love historical fiction and couldn't put it down.

Unedited Content Provided By Participants