CRN 2018 Women of the Channel Details


Biography and Background:
Heather Tenuto is the Vice President Sales, SMB Services at Office Depot where her team is building an indirect channel organization to bring an assortment of business and technology services to small and mid-market companies. Previously, Tenuto was the Vice President of Channels at ShoreTel , where she empowered the partner community to take advantage of evolving technology and the market's demand for new and innovative solutions. Prior to ShoreTel's acquisition of M5 Networks in 2012, she spent five years at M5 in a variety of roles including sales and channel management, enablement, and operations and served as the vice president of marketing from 2008 through 2011. Before that, Tenuto brought her innovative sales and education experience to channel and distribution companies in many industries including technology, insurance, manufacturing, retail, agriculture and health care in both enablement and direct sales roles. Tenuto has a Bachelor of Arts degree from New York University and Masters of Arts from City University of New York.

How have you personally helped advance your company's channel business over the past year?
Office Depot, together with recently acquired CompuCom and our new BizBox platform, is bringing enterprise-class managed services to small and medium sized businesses. I have created a new partner program that will enable channel partners to bring these unique services to their customers. I hired the industries most talented channel management and marketing professionals to help our newly recruited partners find new ways to build better relationships with their customers through the delivery of mission-critical business and technology managed services.

What are your goals for your company's channel business over the next year?
We will have 1000 partners actively positioning and selling our business and technology managed services. Our partners and their customers will be highly satisfied. We will begin delivering new ways for the channel to work with Office Depot, bringing more products and services to their customers as we, together, evolve into a single source provider for all small and midsized business needs.

What honors, awards, or commendations have you won over the past year?
CRN Channel Chiefs 2018 CRN Women of the Channel Power 100 2017

Outside of your family, please name a woman you admire and why:
Gayle King has done a heroic job in being a balanced and trusted source of news and insight this year filled with turbulence and scandal. Her candor and practicality in reporting on polarizing events has been refreshing and stabilizing. Additionally, her work ethic inspires me as she balances her family, morning show and her role as editor-at-large for a popular magazine. I aspire to that kind of energy.

What advice would you give your 16-year-old self?
I was one of those students who managed to get by without trying too hard. Every once and a while I would apply myself and shock people with what I was able to accomplish. I would tell my 16-year-old self to work harder, consistently, and to make the most out of every opportunity.

If you could master any new job-related skill, what would it be and why?
I recently immersed myself in finance and accounting courses. Lack of strong knowledge there was holding me back. I wish I had done it sooner.

What's the best book you read this past year and why did you like it?
Radical Candor by Kim Scott. Transformation is everywhere. Whoever learns fastest, wins. In companies of all sizes, I find that lack of transparency and hesitancy to share is the biggest impediment to success. . This book shows you how to fix it.


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