One of our "Power 100 Vendors"
Has an advanced degree (a degree higher than a bachelor's degree)
Has an MBA
Has worked for a solution provider organization
Has a mentor
Is a mentor
Can ride a horse
Likes playing video games
Has always wanted to be a teacher
Biography and Background:
Kelly Hartman has worked with AWS Partner Network (APN) Partners since joining Amazon Web Services in 2014, pulling from over a decade of experience working in the IT Channel. As the Global Managed Service Provider (MSP) Segment Leader at AWS, she developed the AWS Managed Service Program focused on helping Partners build "Next Gen" AWS MSP practices. Currently serving as Global Head of the APN, Kelly is leveraging her extensive channel background to help APN Partners develop AWS practices and solutions to serve business customers of all sizes.
How have you personally helped advance your company's channel business over the past year?
I've helped advance my company's channel business by building programs to support the partner-led innovation we are seeing. APN Partners are constantly innovating on behalf of their customers and we are seeing this innovation occur in areas like Serverless, Blockchain, IoT/Edge, and Machine Learning/Artificial Intelligence to name a few. Our programs help customers find those APN Partners who are leading the way. We are also doubling down on helping ISVs build or convert their software to offer SaaS solutions to their customers. AWS Services and Products provide the foundation for companies to build a successful SaaS business: rapid pace of service and product innovation, pay for use pricing, scale and availability, security and compliance, and global reach.
What are your goals for your company's channel business over the next year?
Throughout the year, we will continue to add new benefits for APN Partners who deliver positive outcomes for customers. We are continuing to expand our Opportunity Management Program, and continue to invest in the next generation of APN Partners from startups, to born-in-the cloud partners, to those partners who are transforming their businesses to take advantage of the innovation coming from the AWS Cloud.
What honors, awards, or commendations have you won over the past year?
Competitive Strategy Innovation & Leadership Award for the APN Program (Frost & Sullivan)
Outside of your family, please name a woman you admire and why:
Gwen Jorgensen, an Olympic champion and professional triathlete. I've learned throughout my career that you have to constantly reinvent yourself. You have to reinvent to stay relevant by learning new things and pushing yourself by setting big goals. Gwen embodies this as she is an established triathlete, earning the United States first ever gold medal in the sport of triathlon and is now transitioning from a professional triathlete to a marathoner to pursue a medal at the Tokyo 2020 Olympics.
What advice would you give your 16-year-old self?
Take risks! It is scary to go out on a limb, particularly if others don't see your vision. A good leader is willing to be misunderstood for awhile. I have learned that if you do things for the right reasons, and you build a strong plan to get you there, it is always worth taking the risk. That doesn't mean that you always succeed, but failure is a growth opportunity - something that has become clearer with each risk I have taken.
If you could master any new job-related skill, what would it be and why?
I would love to learn how to code. Software development is the skill currency of the future. With the dependence on infrastructure as code, business applications, and pressure for companies to digitally transform, it is and will be the most sought after skill.
What's the best book you read this past year and why did you like it?
Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh. This book is the Zappos story and represents the same advice I would give to my 16-year old self. If you don't fail, you aren't taking big enough risks. Failure is a part of learning and growing and although it is easy to spot success, you don't always appreciate what has gone into that success. Additionally, the Zappos culture (and Amazon culture) allow for smart people to innovate and take risks, so long as that innovation and risk-taking is focused on helping customers.
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