Biography and Background:
Devi Rai, Manager, Service Provider Solutions - Americas Channels. Devi joins Juniper Networks with over 18 years of experience in sales, operations and customer care management, supporting the telecommunications and managed services industries and has held leading roles in business transformation initiatives focusing on revenue enhancement and cost reduction. Prior to Juniper Networks, Devi has worked in the indirect channel where she has managed operations, sales and marketing. She also worked for a global leader in customer management, billing and HR services, outsourcing, managed services, consulting and software solutions, where she managed the development, delivery, and ongoing support of one of three strategic offerings for the organization. She was also responsible for providing business strategy recommendations and consulting services to companies within the telecommunications, retail, consumer goods, and postal services industries.
How have you personally helped advance your company's channel business over the past year?
With continued technology convergence and increases in adoption of cloud services, connectivity is an important factor of the equation that most Juniper partners are not leveraging. I work with Juniper partners in West Region to help them migrate to a services-centric, recurring revenue model through services and connectivity sales. Recurring revenue helps our partners significantly increase their business value, provides increased margins and gives our partners higher relevancy and better visibility into their customers' day-to-day operations. As a part of the Service Provider Solutions team, I work with Service Providers to help our channel partners leverage their solutions and products to grow their business overall and with Juniper.
What are your goals for your company's channel business over the next year?
Juniper Networks is working extensively on reclassifying our partner base so that we can better support our partner needs. We are focused on aligning our resources to the partner classifications based on their current capabilities and helping them to transform to the partner of the future.
What honors, awards or commendations have you won over the past year?
Outside of your family, please name a woman you admire and why:
Audrey Hepburn - Not only beautiful, sophisticated, educated and elegant; she was admirable in many facets of her life. Professionally, she was the winner of an Emmy, Grammy, Oscar and a Tony; only one of 14 people to do so. She left her successful career to do relief work for UNICEF. She kept her children and career separate to the point that they didn't know she was an icon, she was just simply their mother, despite being Givenchy's muse. I also admire her activism and support of the Resistance during World War II, rejecting her parents' racist ideology.
What advice would you give to young women who want to begin careers in technology?
Network with other women in technology, don't be shy in reaching out an engaging with them to understand how they became successful and the challenges they faced along the way. Most people are willing to help, advice, counsel, mentor; and unless you ask, you'll never get a yes. Find a mentor, male or female, someone that has taken a trajectory similar to what you want to accomplish. Work with them to set clear goals and define paths and actions for achieving them.
If you could be any movie character for one day in real life, who would you be and why?
NASA Mathematician Katherine Johnson from Hidden Figures. She is brilliant, overcame adversity, sassy, and humble to boot! To be able to accomplish so much for the space program and she considers the things she did as "ordinary." Her advice to young women today is: "Find out what her dream is, and work at it because if you like what you're doing, you will do well."
If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
Because of my profound passion for technology, it would have to be Hong Kong. To see technology integrated into everyday life and the sparking lights and skyscrapers would be inspiring.
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