CRN 2017 Women of the Channel Details

One of our "Power 30 Solution Providers"

Patricia Gallup

Founder, Chairman and Chief Administrative Officer, Connection (formerly PC Connection, Inc.)

Location: Merrimack, NH


Number of years in current position: 35

Number of years involved with indirect sales: 35

Twitter Handle: @ConnectionIT

Fun Facts:

Has a female boss
Has worked for a solution provider organization
Has a mentor
Is a mentor
Had a lemonade stand

Biography and Background:
Patricia Gallup is the founder, Chair, and Chief Administrative Officer of Connection, a Fortune 1000 National Solutions Provider. In 1982, PC Connection was launched as a direct marketing business specializing exclusively in products developed for the IBM-PC. The goal was to provide the technical knowledge, superior customer service, and affordable pricing to help busy people connect with a revolutionary technology they knew they wanted, but didn't have the expertise to implement on their own.

How have you personally helped advance your company's channel business over the past year?
Connection's corporate culture is one of our strongest differentiators in the marketplace. As a guardian of that culture, I feel personally responsible for creating a workplace that cultivates innovation and empowers employees to do their very best. Those responsibilities include providing our workforce with the resources needed to meet our customers' constantly evolving demands and to bring the latest technologies to market. Relationships--whether with valued customers or industry-leading vendor partners--are the key to Connection's success. In my role as Chair and Chief Administrative Officer, I am committed to safeguarding the collaborative nature of Connection's unique culture.

What are your goals for your company's channel business over the next year?
Our focus for 2017 is to continue to execute strategies that deliver deeper, more engaging customer relationships, greater operational efficiencies, and increased productivity. Investing in our team of in-house technology experts and strengthening our relationships with channel partners ensures we will be able to offer customers the most advanced, most innovative solutions and services available.

What honors, awards or commendations have you won over the past year?
These are all company awards: Fortune 1000 CRN Tech Elite 250 Microsoft Operational Excellence Award CRN Solution Provider 500 Business NH Magazine Top Women Led Businesses in NH

Outside of your family, please name a woman you admire and why:
Retired Supreme Court Justice Sandra Day O'Connor--I have heard that after she graduated from law school, 40 law firms refused to interview her for a position as an attorney because she was a woman. She eventually found employment as a deputy county attorney after she offered to work for no salary. It is O'Connor's reputation for "getting on with the job" that resonates most with me. To accomplish everything she has done in her life is impressive, but to do so with such a high level of grace, humility, and resilience is what makes her a true role model.

What advice would you give to young women who want to begin careers in technology?
My advice for young women working in the technology industry is universal for anyone starting out. Unlocking your full potential can take years of hard work. It often involves spending time doing things that aren't particularly exciting or glamorous, but you need to persevere and tackle the little jobs with the same level of enthusiasm and diligence you would a high-visibility project. Seize every opportunity, no matter how big or small, to show you are willing to go above and beyond.

If you could be any movie character for one day in real life, who would you be and why?

If you could travel to a city you've never been to before, all expenses paid, where would you go and why?

Unedited Content Provided By Participants