Biography and Background:
A wireless industry veteran since 1989, Lori began her career with Southwestern Bell Mobile Systems in St. Louis, Missouri. Lori is part of the AT&T Partner Solutions organization as Director of Strategic Reach responsible for growth planning, analytics, recruiting, customer experience and coordinating communications with other AT&T Partner Exchange organizations. Lori's career journey is focused on channel development, internal and external, business and consumer, including processes, product training and value proposition development for profitable growth and exceptional customer delivery. Lori developed the financial and sales strategies for national retailers, SBC call centers, and wireless stores to sell wireless. Most recently, she developed these strategies for solution providers reselling AT&T IP and Mobility solutions. Her 28-year career includes merger integration, alliance management and product development. Lori graduated from Southwest Missouri State University. She attended Webster University and is the mother of two children, Chase and Brooke.
How have you personally helped advance your company's channel business over the past year?
The channel is changing rapidly and as leaders we need to step out of our immediate surroundings to explore the possibilities. Channel leaders need to initiate collaboration, learning and sharing, internally and externally, to optimize change. It is about being in the market place sharing new experiences with customers first hand, bringing new concepts for thinking back to the team, and seizing the opportunity to share knowledge. We are regularly in the market place face to face with customers, technology experts and thought leaders. In 2016 I attended technology multiple industry focused events to recruit new solution providers to the AT&T Partner Exchange program, nurtured and broadened existing relationship with existing Solution Providers, explored new technology solutions and participated in multiple thought leadership forums. Some of the events included IoT Evolution, INCOMPAS, Channel Partners, Leadership Development, Cisco Partner Summit, Velocity, and CompTIA Channel Con. Attendance meant not only observing, but leaning, contributing and sharing. Learning and sharing extended beyond the immediate technology specific forums to include events like Fast Company festivals and INC. symposiums where the opportunity to explore trends in other market sectors for more awareness of new customer expectations, diverse thinking and creative approaches to stimulate thinking.
What are your goals for your company's channel business over the next year?
My focus for 2017 is to accelerate sales readiness through solution provider alignment to drive significant channel growth. There are multiple levers included in the strategy including faster engagement to build confidence, elevation of their experience, while enhancing performance to boost productivity. We are going to look for best practices within the industry and beyond, streamlining, and identifying ways to mutually define success. Our mantra is to REACH - be Responsive, Empathetic, Accessible, Connected & Human.
What honors, awards or commendations have you won over the past year?
• 2016 AT&T Partner Solutions Leadership Award from Brooks McCorcle, President AT&T Partner Solutions. • 2016 CRN Women of the Channel, CRN • 2016 Executive Council, CompTIA Advancing Women in IT, CompTIA I have also received commendations for being a teammate of action and growth for solution providers; for working alongside co-workers in support of their ideas; and supporting customer ideas for change and acceleration.
Outside of your family, please name a woman you admire and why:
Condoleezza Rice is an extraordinary leader with an incredible standard of personal discipline founded on faith and family. She is persuasive and unafraid to present new ways of thinking. Her initiative of transformational diplomacy reached beyond the global stage. I see parallels in today's workplace in terms of partnering and collaborating with others to respond effectively to the needs of our customers to accomplish goals. We see the workforce culture today as 'not for them, but with them', the foundation of her transformational diplomacy.
What advice would you give to young women who want to begin careers in technology?
Working in the tech industry is very rewarding. You get to build the future every day. It's also very easy to mix in other interests. If you are passionate about music or sports or biology or charity, there are likely tech companies working in that space.
If you could be any movie character for one day in real life, who would you be and why?
Leigh Anne Tuohy from the movie The Blind Side. Impacting lives is important and personally fulfilling. Leigh Anne impacted a life and a community. She exposed conscious and unconscious biases, along with social issues we sometimes ignore. I admire her ability to gracefully and boldly expose these realities so that others could be aware of their blind prejudices toward human change.
If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
I would go to Rome, Italy with my family. I want to experience the history and beauty of the city. History is powerful and can shape attitudes for today. I would explore Rome to understand the past and to help me discover more of who I am and my purpose.
Unedited Content Provided By Participants