CRN 2017 Women of the Channel Details

Cindy Phillips

Director of Product Management, CMIT Solutions, Inc.

Location: Austin, TX


Number of years in current position: 4

Number of years involved with indirect sales: 4

Fun Facts:

Enjoys public speaking
Has an advanced degree
Has an MBA
Has worked for a solution provider organization
Has a mentor
Is a mentor
Loves Spotify
Has a personal mantra
Has written a book
Had a lemonade stand

Biography and Background:
Cindy serves as the director of product for CMIT Solutions, Inc. She manages system-wide technology and vendor partnerships, leads client research, crafts the product roadmap, and champions the cyber-security portfolio. Cindy brought storytelling into the CMIT Solutions culture with CMIT Storytime and CMIT Live, two annual convention tools that embolden franchisees to bring new technology to their clients, with the simple challenge, "find the dragon, slay the dragon, save the village". She delights when CMIT Storytime drives revenue to grow, in one case up 45% in the ninety days following convention. Cindy loves numbers, data, and SurveyMonkey. Cindy focuses on small business technology problems, finding the right partner to solve those problems and designing adoption programs to drive sales in the 166 CMIT offices in North America. Prior to her engagement with CMIT Solutions, Cindy built a $3M consulting business with Digital Equipment, managed the $45M Patrol for Database portfolio for BMC Software, led a 16 person Java development team, and wrote flight software for satellites. Cindy holds an MBA from Maryville University in St. Louis, and a BS in Chemical Engineering from the University of Missouri. She lives in Austin with her husband and their feisty blue heeler, Scout.

How have you personally helped advance your company's channel business over the past year?
In the past year, I developed the CMIT SECURE portfolio, including new relationships with Barracuda, Kaseya, Inspired eLearning, MyDigitalShield, and NuSpire Systems. I extended our existing managed services relationships to include additional products with Global Mentoring Systems (GMS), and Sophos. I opened new relationships with CyberPower, Synnex and Telarus and extended our commitments to Continuum, Jive Communications, Lexmark and RapidFireTools. I created our strategy. We are focused on strengthening our cyber-security offers by wrapping managed service with consulting. We positioned the CMIT SECURE portfolio with integrated marketing campaigns designed to build on our strong "core", with CMIT Marathon and CMIT Guardian, followed by "safe secure cloud" with CMIT Anywhere, and finally the CMIT Secure portfolio. With this strategy, we have engaged every one of our strategic partners. Our business is growing at a healthy and sustainable rate.

What are your goals for your company's channel business over the next year?
1) Top-line revenue growth in excess of 25%, impacting each channel partner's revenue. 2) Wide-spread strong adoption of CMIT SECURE across the 167 office system with 75% participation. 3) Addition of six new relationships to fill out the line card in cyber-security, with the addition of a network penetration test tool, SIEM tool, security policies and procedures partner, a security breach response partner, a crisis PR communication partner, and additional full service security partner.

What honors, awards or commendations have you won over the past year?
In the last year, none.

Outside of your family, please name a woman you admire and why:
I admire Linda Bowker, my first real mentor. Linda was a FOCUS programmer at RCA Astro Electronics. I admired her intellectual curiosity and honesty. She sniffed out the truth in any situation. She taught me that perseverance and kindness were as valuable as intelligence. When I work with young women today, I can hear Linda's voice in my head, laughing and asking all the right questions. I simply repeat what she taught me. And delight in the results. If I make this list, I'm calling Linda to share the news.

What advice would you give to young women who want to begin careers in technology?
There is no "right" path for women in technology, but your path is waiting for you. Take the first step. Enroll in school or course to build skills. Interview for jobs that you don't think you are qualified to get. You'll surprise yourself. Be courageous. Take on projects when you don't know the answers. Ask questions. Interrupt if necessary. Know that you belong and you don't have to be "one of the boys" to make it. Be yourself. Ask yourself, "What did I learn today?" Track your answers. You will surprise yourself with how quickly you grow.

If you could be any movie character for one day in real life, who would you be and why?
I'd like to be "Murph" from Interstellar. The journey between father and daughter speaks to me. I loved how I could see the thread that bound the adult Murph to her ten year old self, and how her quest for knowledge led her to solve her greatest mystery and bring her father back to her. Her curiosity and tenacity spoke to me, not to mention the eternal love bond that she held with her father, and he with her. And the idea of time as it appeared in the movie, well, I'd like to experience that.

If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
I would go to to Giverny, France and paint in Monet's garden. I'd bask in the light while painting plein-air style with my pastels, and a secret bottle of wine. I'd start with sketches and perhaps even give oils a try for the first time. I'd live like a native in 1870. No electronics. I'd travel by train, and take everything in a travel trunk. No fancy tools. My only splurge? My polarized sunglasses. After twenty years in Texas, I don't go anywhere without them.

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