CRN 2017 Women of the Channel Details

April Miller

Senior Director, Software Alliances, CenturyLink

Location: Dallas, TX


Number of years in current position: 1

Number of years involved with indirect sales: 10

Twitter Handle: @aprilsmiller

Fun Facts:

Enjoys public speaking
Has an advanced degree
Has an MBA
Has worked for a solution provider organization
Has a mentor
Is a mentor
Has a personal mantra

Biography and Background:
As Senior Director of Software Alliance Programs for CenturyLink, April Miller builds bi-directional partnering strategies with software developers of all sizes. She brings more than a decade of experience in global partner strategy and partner enablement, having worked in partner program development, channel marketing, enablement and operations. April supported channel enablement and operations for Mitel and Siemens PLM prior to joining CenturyLink. At Sonus, April was also part of the team that launched the company's indirect channel, which grew from its inception to 425 partners in three years. She worked extensively with channel partners and the global customer user groups for Avaya and Nortel during her tenure at those companies. Leading the integration of those groups into one non-profit, customer-led entity following Avaya's acquisition of Nortel was a transformative and rewarding achievement. April earned undergraduate degrees in Finance and Agricultural Economics from the University of Missouri and an MBA from the University of Texas at Dallas. She lives in Dallas with her husband and three kids and splits her free time between her road bike and yoga mat.

How have you personally helped advance your company's channel business over the past year?
CenturyLink's strategy includes marked investment in four defined types of alliances, one of which is with the software industry. To execute this I have led the development of a purpose-built and unique program to facilitate engagements with software developers that create unique opportunities to both extend the market reach of CenturyLink solutions and to expand our portfolio through strong, innovative applications.

What are your goals for your company's channel business over the next year?
So much is changing in how innovation is delivered and in how our partners and customers prefer to acquire and manage it. For 2017 we are in development mode with our new Software Alliance Program - the simple goals are to build new alliances in each of our four partner types and to focus on co-creation of solutions. Of course the primary objective is revenue generation for CenturyLink and profitability for our partners, but we are also keen to establish this larger new alliances approach as a way to create innovation and drive customer value.

Outside of your family, please name a woman you admire and why:
I happened to be at personal and professional inflection points when I saw Brene Brown's TED Talk on vulnerability, which spoke to me in such a dramatic way that I remember perfectly where I was and what I was wearing at that moment. When it comes to growth, Ms. Brown's thoughtful approach is broadly relevant and specifically important. The value of her work springs from the way in which it helps people better relate to others. I find much truth in her writing which helps me imagine how I can become a better mother, boss, colleague and friend.

What advice would you give to young women who want to begin careers in technology?
Yes, you can do the math.

If you could be any movie character for one day in real life, who would you be and why?
For decades I have loved Dorothy and The Wizard of Oz. Because, while we all sometimes feel unsatisfied by our families and find that our personal journey is unfairly hazardous, it's unmistakably true that there is no place like home. And who wouldn't want to see the flying monkeys just once?

If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
I've had the good fortune to become acquainted with Mexico over the past four years and have dedicated the majority of my vacation time to different parts of the country. Next on my list is Todos Santos in the state of Baja California Sur, an intriguing mix of wild nature, Spanish tradition and the aromas and colors that are Mexican culture. Every corner of the country is full of beautiful surprises, and I look forward to my opportunity to discover those in Todos Santos.

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