Biography and Background:
Donna Wenk is the Senior Vice President at Broadview Networks where she is responsible for Broadview's nationwide agent and strategic partner program. She leads a 40 member team responsible for all channel sales, agent support and account management. Prior to joining Broadview Networks, Donna served as a Senior Vice President at PAETEC Communications where she managed Sales Operations, Customer Care and Agent Sales. As a founding and integral member of the team, Donna helped build PAETEC from a startup in 1998 to a $2B telecommunications carrier, which was later acquired by Windstream Communications. Prior to PAETEC, Donna served as the Director of Customer Care and, later, the Vice President of Customer Care and Service Delivery at ACC National Telecom, where she also led start-up initiatives in sales, marketing, and customer care and account development. Donna holds a Bachelor of Science Degree from Saint Lawrence University and a Masters of Business Administration in Finance and Marketing from the University of Rochester's Simon School of Business. Donna resides in Fairport, NY with her husband Kevin and 2 daughters, Hannah and Haley aged 20 and 17.
How have you personally helped advance your company's channel business over the past year?
1. Expanded investment in relationships and sponsorships with nationwide master agents. 2. Hired additional channel managers to better support partners across the country. 3. Hired additional sales engineers around the country to better support our partners and channel managers. 4. Rolled out our new partner portal to allow our partners to manage their clients' UC systems from a single login. 5. Rolled out new competitive pricing model and agent bonus program.
What are your goals for your company's channel business over the next year?
1. Expand our presence and sales results nationwide. 2. To increase the overall percentage of company revenue that comes through the channel. 3. Continue to migrate partners to sell cloud solutions. 4. Increase the amount of net new accounts coming through partners
What honors, awards or commendations have you won over the past year?
2017 Circle of Excellence Award - from Channel Partners The Circle of Excellence is an elite group of channel chiefs and supplier executives chosen for their leadership, vision and innovation. 2017 Channel Chief - from CRN Channel Chief honorees represent the cream of the IT channel crop - leaders who drive the channel agenda and evangelize the importance of channel partnerships. 2017 Empowering Leader Award - from Teledomani / Gina Pigott, CEO
Outside of your family, please name a woman you admire and why:
My good friend, Donna Shultz, is a woman I really admire. She is a happily married mother of two daughters similar in age to mine and she is the CEO and founder of her own highly successful business, Mirror Show Management. The three things I admire most about her are: her positivity at all times in both good times and bad, her over the top generosity to friends, family, and the numerous charities and boards she works with, and that she finds what I believe to be a very healthy balance between her demanding work life and personal life.
What advice would you give to young women who want to begin careers in technology?
Commit yourself fully. Always do what you say you are going to do. Be nice to everyone and don't treat someone differently based on their level or position. You will earn respect this way and people will know they can count on you
If you could be any movie character for one day in real life, who would you be and why?
LOL Baby, in Dirty Dancing - to be young and in love and that final dance.the more innocent times.
If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
Bora Bora, French Polynesia. I'm a sun worshipper and love islands and this is probably the most luxurious destination spots in the world.
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