CRN 2017 Women of the Channel Details

One of our "Power 100 Vendors"

Kandyce Tripp

Senior Director Worldwide Channel and Public Cloud Operations, Palo Alto Networks

Location: Santa Clara, CA


Number of years in current position: 3

Number of years involved with indirect sales: 10

Twitter Handle: @NA

Fun Facts:

Enjoys public speaking
Has an advanced degree
Has an MBA
Has a mentor
Is a mentor
Loves Spotify
Has a personal mantra
Can ride a motorcycle
Had a lemonade stand
Always wanted to be an Olympian

Biography and Background:
Kandyce Tripp is the Sr. Director Global Channel and Public Cloud Operations at Palo Alto Networks. She focuses on effectively driving the vision, mission and strategy of the Channel and Public Cloud Organizations with the support of her team. Her multi-faceted global team focuses on implementing, managing and supporting channel tools, processes, systems, compliance, programs, policies, and channel events for channel and public cloud partners. Kandyce joined Palo Alto Networks in May 2014 as Senior Director, Worldwide Channel Operations and Strategy. Previously, she was Senior Director, Worldwide Channel Operations and Strategy at Polycom. Prior to that, Kandyce held a Senior Consulting position at Booz Allen Hamilton in the Organization and Strategy Division. Kandyce has worked in sales, marketing and operations roles at both SunTrust Banks, Inc., and Avaya early in her career. Kandyce has consistently been recognized as a "Woman of the Channel" and a "Power 100" Women of the Channel between 2012 to 2016. Kandyce holds a Bachelor of Science in Business Administration from Miami University and a Masters of Business Administration from University of Maryland, College Park. She is a Lean Six Sigma Master Blackbelt. Kandyce recently completed a Professional Certificate in Cybersecurity Strategy from Georgetown University.

How have you personally helped advance your company's channel business over the past year?
Kandyce continues to focus on improving "ease of doing business" for the channel and public cloud organizations at Palo Alto Networks. Kandyce has implemented and enhanced new and revised business systems, processes, programs, and metrics to operationalize channel and cloud initiatives, optimize organizational performance and drive accelerated growth. This includes the introduction of new tools for partners, enhancements to current processes such as deal registration, as well as, enhancements to improve channel integrity through accurate reporting metrics and visibility to discounting. Kandyce has also worked on joint systemic enhancements with cloud vendors and solution providers to facilitate enhanced processes and efficiencies to drive incremental opportunities to go to market for public cloud. This year, Kandyce and her team implemented new and enhanced theater and global advisory councils to create a platform for the "voice of the partner". She and her team managed partner events including: Sales Kickoff, Partner Advisory Councils (including Managed System Service Providers and Cloud System Service Providers) and System Engineer Technical Summits. Kandyce and her operations team are day-to-day liaisons between external partners and internal cross-functional groups charged with strengthening relationships, advancing strategic initiatives, and executing on corporate priorities to drive revenue through operational methods and strategies.

What are your goals for your company's channel business over the next year?
Operationally, Kandyce plans to automate processes to operationalize cloud initiatives within Palo Alto Networks Channel and Public Cloud Organization. Over the next year, Kandyce and her team will be conducting joint system enhancements with cloud vendors and solution providers to accelerate the Palo Alto Networks go to market model for Public Cloud. The purpose of these systemic enhancements is to increase "ease of doing" business for solution providers, public cloud partners and born in the cloud providers. Incrementally, Kandyce and her team will also focus on operationalizing both strategic channel and public cloud initiatives, incentives, programs, processes and tools.

What honors, awards or commendations have you won over the past year?
Kandyce recently received a Professional Certificate in Cybersecurity Strategy from Georgetown University. She sought this credential to learn incremental strategic methods and obtain leadership training in cybersecurity management. Kandyce was also recognized as a Woman in the Channel and "Power 100" Woman of the Channel. Kandyce was nominated to participate in Palo Alto Networks Next Generation Leadership Program. This year long program is designed to enhance business acumen, leadership skills and build a network to help the company meet its expanding opportunities. Kandyce will continue to build upon her expanded new role managing both channel and public cloud operations.

Outside of your family, please name a woman you admire and why:
Carly Fiorina is a business executive and former candidate for Senate and President of the United States. She served as the HP's CEO, an AT&T Executive, and on the board of several organizations. She also authored "Tough Choices". Fiorina made an impact on me when she served as the subject of a case study for an MBA class at UMD. Fiorina emphasized that ambition and desire for success is a "labor of love". She has inspired many individuals to realize the importance of reinvention and that dreams are often achieved with passion, commitment and compromise.

What advice would you give to young women who want to begin careers in technology?
Kandyce's advice to young women aspiring to success in the workplace is three-fold. First, a winning personality is a competitive advantage that should be developed and leveraged. She recommends leveraging your personality to build ongoing relationships and facilitate success within a team environment. Second, women should take the opportunity to network throughout the industry in search of guidance, mentorship and best practices. An individual's career advancement is facilitated based upon merit and the fluidity of one's network. Third, it's important to always ensure you are authentic and empathetic when working with others in the workplace.

If you could be any movie character for one day in real life, who would you be and why?
There is a saying that to truly understand someone you must walk a mile in their shoes. The Net is a 1995 American cyber action thriller starring Sandra Bullock. Sandra plays a systems analyst that experiences the effects of cybercrime and identity theft. She uses her professional expertise and intellect to take back her identity. Kandyce believes this would be a valuable experience to someone working in the enterprise or cybersecurity space. To truly experience this for a day will not only make one more knowledgeable as to how to solve cybercrime issues, but make someone empathetic to these challenges.

If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
Kandyce has always wanted to visit the Aurora Borealis or Northern Lights in Landmannalaugar, Iceland. The Aurora Borealis is a vivid demonstration of the earth's magnetic field interacting with participles from the sun. This phenomenon in nature is a reminder that while professional aspirations are important, there is always something bigger than any minor challenge at hand. This epic display in nature is a perfect reminder to see the greater picture and always keep life in perspective.

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