Biography and Background:
Michelle Kadlacek is the Sr. Director of the Channel Partner Program for Spectrum Enterprise. Michelle leads the Enterprise Channel Management teams, the Partner Development teams and Sales Engineer teams responsible for driving the growth of fiber-based solutions as well as the strategic development and recruitment of Master Agents throughout the country. Michelle has over 18 years' experience in the telecommunications and cable Channel industry holding various channel roles throughout her career. Michelle is an active member of CTAM, a Channel Partner Board Member as well as a member of several Women-focused organizations. In her spare time, Michelle volunteers for the North Carolina Chapter of the Leukemia & Lymphoma Society and is currently running for Woman of the Year.
How have you personally helped advance your company's channel business over the past year?
In 2016, Charter Communications acquired Time Warner Cable Business Class and Brighthouse Communications. Michelle led the Partner Development team at legacy TWCBC into another record-breaking year of sales. By the end of 2016, Charter verticalized the entire channel with half the team focusing on COAX/SMB sales and the other half focusing on driving fiber and enterprise services. Michelle took on the challenge of leading the Enterprise Channel team and within just a couple of months set a new bar in fiber sales. In addition to leading the Enterprise team, Michelle also took on a VAR fiber team as well as the Sales Engineering team. Michelle spent most of 2016 verticalizing the channel and merging three channel programs under one umbrella.
What are your goals for your company's channel business over the next year?
The goals for the Enterprise Channel are to increase fiber sales by 30% and to drive more fiber awareness amongst our Partners. Renegotiating Partner agreements, streamlining processes, and integrating system will be a major focus this year as we continue to merge the three Partner Programs into one best in class channel.
What honors, awards or commendations have you won over the past year?
One of Michelle's most rewarding honors was being selected as the Leukemia & Lymphoma Society's Woman of the Year candidate in late 2016. It's voted on by a selection committee based upon community involvement and leadership abilities. Michelle was also selected as one of the CRN Women of the Channel honorees last year. A new commendation was being asked to reside on the Channel Partners Advisory Board in which members meet periodically throughout the year.
Outside of your family, please name a woman you admire and why:
Pat Summitt always comes to mind as being a female role model. Pat was the winningest coach in Division I college basketball and helped boost the woman's game to big levels with her 38-year career at Tennessee. Pat outworked her competition, had a winning attitude and loved her players like family. Not only did she accomplish on the court what others have yet to do, but she also had a 100% graduation rate among her players. She was admired by millions who watched her practice hard, play harder and live with courage on and off the court.
What advice would you give to young women who want to begin careers in technology?
Just do it! Technology can seem intimidating at times especially since it's such a predominantly male-driven industry. But a strong female leader in technology can break down walls and glass ceilings by just taking a chance and going outside ones comfort zone. Don't be afraid to take risks, to fail or to try something new.
If you could be any movie character for one day in real life, who would you be and why?
Erin Brockovich would be a movie character that Michelle would like to be in real life for one day. Erin exudes self-confidence, tenacity, willingness to survive and not back down to anyone. Those are all characteristics that can be used in all aspects of life - both professional and personal.
If you could travel to a city you've never been to before, all expenses paid, where would you go and why?
Paris! It's hard to believe that as much as Michelle travels for work that she's never been to Paris but it is at the top of her list. The Eiffel Tower, a boat ride on the Siene River, a stroll down the Champs Elysees are just a few reasons why it tops the list...but let's not forget the French wines!
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